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Delivery and Returns


All bracelets are bespoke and handmade to order

What if I order the wrong size?

Fill out our Contact Us form with the subject 'Problem with Order'. Note that bracelets ordered in an incorrect size or style will incur a total of £7 for Postage, Packaging and Restringing which does not include cost of return.

How do I order a bespoke bracelet that isn't available on your site?

Fill out our Contact Us form to enquire about custom bracelets.


Please Contact Us within 28 days and we will work on an individual basis. As they are bespoke, bracelets are not refundable unless damaged.

How do I choose which crystal to order

All of our crystal products come with a description of the crystals. If you need further guidance, fill out our Contact Us form to enquire about a call to help decide.

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